Owners’ Response to Negative Review

Owners’ Response to Negative Review

A terrible review can be quite challenging for any business. When on restaurant received a one-star rating and scathing review on TripAdvisor, it looked into the review and fought back. It turns out the person who wrote the review never even ate at the restaurant. This story from Kent England is a lesson for any business receiving a negative review and terrible rating. The Daily Mail tells the story.

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