Managing a brand’s reputation in a crisis is challenging for the public relations team, but then the legal team gets involved and the complexity often increases. However, the legal team has their crisis management concerns and often the public relations …
- Thought Leadership
- Goldman & Associates Blog
- Authored Articles
- Executives, Companies Now Always “On Camera”
- Your PR Message: For Biggest Impact, Keep it Short
- Crisis Communications Plan Key to Surviving Company Emergency
- PR & Sales: A Pairing that can Add Up in a Big Way
- To Make News, Make it Interesting
- Your Opinion Matters – Express It
- Good Stories Shine Media Spotlight on Your Company
- How National News Decisions Are Made
- News Explosion Lands CEOs in the Spotlight, for Better or for Worse
- Building Relationships with Police & Fire PIO’s Vital to Companies’ PR Programs
- How Your Company’s History Can Build Your Business Today
- Listening to Facebook Community Builds Big Rewards for Non-Profit
- Executive Interview Advice
- PR Quiz
- What is the best time of day to follow up with a reporter after sending a press release?
- What is the best day and time to hold an event to attract news coverage?
- Do you send a news release to an editor or a reporter?
- Your company is a major advertiser in the medium in which you want to get a news story. Should you let the reporter or news staff know this when you are trying to generate a story?
- Who should speak for a company when a reporter calls to ask questions?
- Contact Us
Crisis Management from a Legal Perspective
Tag Archives: crisis management
How many ways can United Airlines screw up? First it was the leggings controversy which was discussed here. Now it is the videotaped removal of a paying passenger who was unwilling to leave a flight for another the next …
United Airlines is in crisis mode today after girls wearing leggings were made to either change out of them or add skirts before they could fly. A blogger with a small following tweeted about the situation and it grew from …
Wells Fargo is a great company. However, it was ill-served by its former CEO John Stumpf who didn’t quickly own the false financial accounts that came to light during his leadership. This commentary article in Fortune provides a very good …
Lately, there has been extensive media coverage of companies in crisis. Samsung, with its new Galaxy Note 7 smartphone recall from batteries that overheat, is seeking to resurrect brand confidence. Wells Fargo, with its CEO John Stumpf under fire before …
Ignoring viral rumors on social media doesn’t work, especially when it comes to government. That’s the conclusion of research performed at the University of Washington’s Emerging Capacities of Mass Participation Laboratory and covered by GovTech.com. A simple statement by …
For some time now, SeaWorld has been receiving extensive negative publicity for a trainer’s death by an orca whale, its orca shows and its orca breeding program. Until yesterday, the company’s crisis management has been ineffective. Now they have made …
The New York Times has done a very good job of showing how VW has managed to totally botch its crisis communications in the wake of an emissions cheating scandal. This once revered brand continues to sully its reputation without …
Chipotle appears to finally be on a crisis management offensive. As reported by CNN, it plans to close all its stores on February 8th for food safety training. This is one of a number of marketing activities designed to …
PRWeek describes some of the media relations efforts being made by embattled Chipotle restaurant chain to overcome damage to its brand from multiple outbreaks of customer illness as a result of consuming its food. As outbreaks continue, the company’s crisis …