Saving Reputation Means Saving Revenues

Category Archives: Senior living community crisis

Saving Reputation Means Saving Revenues

A virus rages through a senior living community. Numerous residents and staff fall ill, and some are taken to the hospital.  The community has to postpone move-ins and turn away visitors. Amidst the pandemonium, little thought is given to saving …

Senior Health Complexity: MD’s Crisis Help

When the concept of senior living arose some decades ago, it was rooted in the hospitality business. The demographics of aging have made care a much larger component than originally expected and planned. With many residents living with a range …

A Crisis at Your Senior Living Community

You’ve just had a crisis at one of your senior living communities and the news media has found out. This is normally when your crisis communication plan should be pulled out and acted on. You no longer have the luxury …