Secret to Customer Satisfaction More Tech?

Category Archives: Tech

Secret to Customer Satisfaction More Tech?

table-for-two_925xAccording to this story at NBCNews, the the solution to keeping customers satisfied is to reduce staff and add good technology. At least that is what the restaurant industry is finding in the annual survey from the American Customer

Surprising Tech Trends Among Seniors

Yesterday we posted about a new Pew Research Center study on tech adoption by seniors. There were a few surprised in the results that we want to highlight today. These include early tech adoption and video gaming by seniors. Most …

Tech Adoption by Seniors Expands

Older Americans, 65 and older, are catching up with the rest of the population when it comes to tech adoption. A recent study by Pew Research Center shows that many more seniors are using smartphones, social media and broadband internet. …

10 Tech Predictions for 2017

This list is provided by Steve Tobak of Fox Business. Last year a number of his tech predictions came true. How will he do this year? Read the list and see what you think. All seem fairly reasonable; and …

Lexus Makes Statement with Lighting Tech

In time for the holidays, Lexus is trying to build buzz for its IS model by putting 42,000 LED lights on a vehicle and demonstrating the endless variety of moving patterns is can create. Digital Trends has a video of …

Facebook: Media or Tech Company?

Which do you think it is? According to The Wall Street Journal, Facebook sees itself as a tech company. However, almost everyone else sees it as a media company. Chris Cox, Facebook chief product officer and Sheryl Sandberg, Facebook’s …

Photography Tech Changing Our World View

Startup tech photography company Planet is changing our understanding and view of the planet. The company has placed in orbit an array of low cost satellites that daily photographs fifty percent of the world’s landmass and ten percent of the …

Bloomberg Restructures Tech News Reporting

Adweek describes the extensive investment in tech news Bloomberg is making. This includes hiring new reporters to be stationed in cities around the world known to have high-tech companies, new multiplatform capabilities and even re-branding a San Francisco-based TV news …

Tech: On-line Learning Readiness Is Weak

As a society, it is essential that we have a high level of tech skills to succeed in education and business. But how ready are we for digital learning? According to Pew Research Center, not very. Comfort with needed …

Who Are Early Tech Adopters?

Pew Research Center has studied early tech adopters in the United States. There are a surprising large group of early adopters – 28% of Americans fall into this category. Young men and high income are two characteristics of the early …